Delete your account and data

You can delete your 2hives account yourself, at any time, in the app or on the website. Deleting takes effect straight away and cannot be undone.

In the app or on the website

Sign in to 2hives.
Open Account, then Your data, then Delete my account.
Type delete in the box (the word stays in English) and press Delete my account.

What is deleted

Your programs, scripts and audio files, your listening and practice history, your voice recordings and voice models, the feedback you sent, your settings and reminders, your name and how to say it, and your sign-in sessions. If you have an active paid plan from earlier, we cancel it first. If it cannot be cancelled, nothing is deleted and you see a message.

Voice recordings are also removed from our backups within 30 days. Other retention periods are listed in our Privacy policy.

What we keep, and why

Order records, because tax law requires them: usually 5 to 7 years, and 7 years for company team invoices. They are kept without your email address.
One-way codes made from an email address or card, so a one-time offer cannot be claimed twice. They cannot be turned back into the address.
If you made a voice with us, the record of what you agreed to and when, without any audio.

Signed in with Apple or Google

Apple: when you delete your account, we tell Apple to end the connection for you. You can check it in your Apple Account settings under Sign in with Apple.

Google: 2hives keeps no access to your Google account after deletion. You can also remove 2hives from the list of third-party connections in your Google Account settings.

If you cannot sign in, or do not have the app

Write to info@2hives.com from the email address of your account, with the subject: Delete my account. A person on our team handles these requests by hand. We delete the account and reply to confirm, within 30 days.

If you cannot use that address any more, write anyway and say so. We will reply asking for something that shows the account is yours, and we may not be able to delete it if we cannot be sure.