Help centre

Short, step-by-step answers about using 2hives.

• When does a challenge day count?
  A day counts when you listen for 10 minutes or more.
• Change the language
  Choose another language at the top of the page.
• Do I need headphones?
  Headphones help, and stereo headphones give the best result.
• Ask for a help call with a person
  A free 10-minute phone call to help you start.
• Install 2hives on your phone
  Use the Install button when you see it.
• Invite people to your team
  Send your team's invite link to people you know.
• Join the free 30-day challenge
  How to start the Guided Meditation Challenge.
• Download or delete my data
  Where to find your data and how to delete your account.
• The sign-in email did not arrive
  What to check when the sign-in link does not come.
• There is no sound
  Simple checks when you cannot hear anything.
• How to play a session
  Where the Play button is and what to do if nothing happens.
• Report a problem or contact us
  How to tell us something is wrong.
• How to sign in
  There is no password: you get a sign-in link by email.
• The sound stops when the screen locks
  Keep listening with the screen off on iPhone and Android.
• Getting started with 2hives
  What 2hives is and how to play your first session.
• Start a team or join one
  Do the challenge with friends, family, colleagues or a club.
• What 2hives is, and what it is not
  Relaxation audio, not treatment or medical advice.