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How to cancel BetterSleep

BetterSleep can only be cancelled on the same platform where it was bought. This guide gives the steps as of 8 November 2026, using the official help pages of Apple, Google and BetterSleep, which are listed at the end. Menus change, so if your screen looks different, follow the link to the official page.

BetterSleep is a trademark of its owner. 2hives is independent and is not affiliated with, endorsed by or sponsored by BetterSleep or the owner of the app. This guide is general information, not legal or financial advice.

First, find out where you subscribed

BetterSleep's help centre says a subscription can only be managed or cancelled on the platform where it was purchased: the Apple App Store, Google Play, or BetterSleep.com (billed through Stripe). A subscription bought on the web, even from an iPhone, does not appear in Apple or Google subscriptions. Your confirmation email tells you which applies.

If you subscribed through the Apple App Store

As of 8 November 2026, Apple's own steps are:

On an iPhone or iPad

1. Open Settings and tap your name.
2. Tap Subscriptions.
3. Tap BetterSleep.
4. Tap Cancel Subscription. You may need to scroll to find it.

On a Mac

1. Open the App Store and click your name at the bottom of the sidebar.
2. Click Subscriptions.
3. Click BetterSleep, then click Cancel Subscription.

On the web: Apple also has a Cancel a subscription page at account.apple.com. You sign in with your Apple Account and follow the onscreen instructions.

If there is no Cancel button, or you see an expiry message in red text, Apple says the subscription has already been cancelled. BetterSleep's help centre adds that on iOS you can start from inside the app: Profile icon, then Account, then next to Subscription tap Manage, then Manage subscription, then Cancel. You are then sent to Apple or to BetterSleep.com depending on how you paid. This in-app route is not available on Android.

If you subscribed through Google Play

As of 8 November 2026, Google's steps are:

1. Open the Google Play Store app and make sure you are signed in to the right Google Account.
2. Tap your profile or Menu, then Subscriptions.
3. Select BetterSleep.
4. Tap Cancel subscription.

Google notes that uninstalling the app does not cancel the subscription.

If you subscribed on BetterSleep.com

As of 8 November 2026, BetterSleep's help centre says:

1. Visit bettersleep.com and log in to your account.
2. Go to Profile, then Settings, then Account.
3. Choose Manage Subscription.
4. Click Cancel Subscription.

BetterSleep says its support team cannot cancel Apple or Google subscriptions for you, but can help you find out where a subscription was created.

What happens to your access after you cancel

BetterSleep's help centre says that if you cancel before the end of your trial or billing period, you keep Premium access until the end of that period. It also says subscriptions renew unless cancelled at least 24 to 48 hours before the end of the trial or billing period, per the terms shown at sign-up, and that cancelling stops future charges but does not reverse charges already processed.

Refunds

BetterSleep's help centre says its subscriptions are non-refundable under its Terms and Conditions, but that requests are reviewed case by case. Who handles a request depends on where you paid. App Store purchases are refunded only by Apple, through reportaproblem.apple.com. Google Play purchases are handled by Google, and BetterSleep says it cannot guarantee the outcome. Website purchases are reviewed by BetterSleep support. Cancelling does not automatically trigger a refund.

Apple's refund page and Google's refund page, both linked below, say that eligibility varies and that approval is not guaranteed. Nothing here is a promise of a refund.

Still stuck?

BetterSleep's help centre: https://www.bettersleep.com/support/en/ . It also offers Help and Support inside the app.

FAQ

Where does my BetterSleep subscription show up?

Apple subscriptions appear only in iOS Subscriptions, Google Play ones only in Google Play, and website (Stripe) ones only on BetterSleep.com.

I cannot find a Cancel button on my iPhone. Why?

BetterSleep and Apple both say that if there is no Cancel button, or you see an expiry message, the subscription is already cancelled.

Do I keep Premium after cancelling?

BetterSleep says you keep Premium until the end of the period you have already paid for.

Can BetterSleep support cancel it for me?

For Apple and Google subscriptions, BetterSleep says it does not have access to cancel them. It can guide you through the steps.

Is this page from BetterSleep?

No. It is an independent guide that points to the official help pages listed below.

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